Get in Touch
Have questions about our products or interested in becoming a distributor? Contact us to find the right solutions.
Contact Information
Sales Inquiries
sales@nateencanada.com
For product inquiries, distributor partnerships, pricing information, and general sales questions.
We typically respond within 24 hours during business days.
Accounting & Billing
accounting@nateencanada.com
For billing questions, payment inquiries, account management, and financial matters.
We typically respond within 24 hours during business days.
Business Hours
Customer Support
Monday - Friday: 9:00 AM - 5:00 PM (EST)
Saturday - Sunday: Closed
Response Time
Email inquiries: Within 24 hours
Urgent matters: Same business day
Frequently Asked Questions
How do I become a distributor?
Contact our sales team at sales@nateencanada.com. We'll discuss requirements, territory availability, and next steps for partnership opportunities.
What products does Nateen offer?
We offer a complete range of incontinence products including adult diapers, pull-ups, pads, and liners in various sizes and absorption levels. Contact sales for detailed product catalogs.
Do you offer bulk pricing?
Yes, we offer competitive bulk pricing for distributors and healthcare facilities. Contact sales@nateencanada.com for a personalized quote based on your volume requirements.
How do I handle billing questions?
For all billing inquiries, payment questions, or account management issues, please contact our accounting team at accounting@nateencanada.com.